Zoom is a cloud-based video conferencing service you can use to virtually meet with others – either by video or audio-only or both, all while conducting live chats – and it lets you record those sessions to view later. It is widely used for webinars, online meetings, and mobile collaboration. Founded by Eric Yuan in 2011, Zoom became a household name during the COVID-19 pandemic due to its ease of use, reliability, and various features like screen sharing, meeting recording, virtual backgrounds, and breakout rooms. It offers both free and paid plans, catering to individuals, small businesses, and large corporations.